We offer free tracked shipping on orders to the United States using UPS Ground shipping.
UPS 2 Day priority shipping is also available for an additional cost which is calculated at the checkout.
Please allow approximately 2-7 business days to receive your order once it has been dispatched from our warehouse (if you chose the regular UPS Ground option). If you purchased UPS 2 Day priority shipping your order will take approximately 2-3 working days to arrive once it has been dispatched.
All orders are shipped with UPS and UPS 2Day. Depending on where you are located, your order may be handed over to USPS. The tracking number and link provided in your shipping confirmation email can be used throughout the entire shipping process.
All orders are shipped from our distribution centre in Los Angeles, USA.
Due to COVID-19, please be aware that the above shipping times may be temporarily affected and you may experience delays in receiving your order. We ask you to please be patient with our shipping partners during this period and understand that any delays with shipping are completely out of our control. If you have any concerns please email us at firstname.lastname@example.org and our team will be happy to assist you.
Unfortunately not, as soon as your order has left our warehouse we are unable to change any of the details. Always be sure to triple check your order details and notify our customer service team at email@example.com as soon as you realise something is incorrect. Bali Body will not be liable for orders missing due to incorrect or incomplete address details.
You can track your order using the tracking number and link provided to you in your shipping confirmation email. If for any reason, this is not working or you’re having trouble finding these details, please contact our team at firstname.lastname@example.org
If your order is being shipped with our free UPS Ground options then you may use a PO Box. If you have chosen to purchase UPS 2 Day shipping, please ensure your postal address is to a home or business address. You must also provide a mobile phone number so that the courier can call you if they require further delivery confirmation and/or updates.